INTRODUCTION TO FOOD AND BEVERAGE

In the recent years, eating away from home has been on the increase and there is a widening 
diversity in the nature and the type of food and beverage on offer. The hospitality industry 
(Catering/Hotel industry) has a greatly expanded demanding improved professionalism in food and 
beverage service staff. There is even greater need for more people to make their career in this noble 
profession alongside the need for improved confidence and performance through higher standards of 
knowledge and skills. 
Food and beverage service staff is employed in huge variety of establishments in the 
hospitality industry, but their basic roles does not differ no matter what type of restaurant or other 
venue they work in. The number of food and beverage service staff and there positions in an 
establishment hierarchy depend on their size of operation and service offered. The function of the 
waiting staff; large or small establishments remain the same.