FOOD AND BEVERANGE SERVICE
The Provision of food & beverage away from home forms a substantial part of the
activities of the hotel and catering industry. People need accommodation with food and
beverages if they are away for more than a day and only food & beverage if they are away
for a short duration.
Food & beverage service has developed into a huge industry. The number and type of
eating out establishments has increased tremendously as suppliers constantly try to satisfy
the changing demands and tastes of the market. In this first unit we are going to learn
about the introduction of food and beverage industry.
STAFF ORGANISATION
qualities of a supervisor
A supervisor posses both personal and work traits
PERSONAL TRAITS
➢ An efficient supervisor should:-
i) Posses a pleasing personality and good temperament
ii) Be a person of high integrity
iii) Have the ability to think independently and profit by experience
iv) Be able to judge things objectively
v) Be honest and loyal to the organisation
vi) Have good health, manners and emotional stability